Business Case Studies & Business Publications

Kaizen in Translation: Suggestion System...

Weiss, Elliott N.,...

Technical Note

Kaizen in Translation: Suggestion Systems Across Cultures

Weiss, Elliott N.; Stevenson, Donald

OM-1544 | Published February 4, 2016 | 6 pages Technical Note

Collection: Darden School of Business

Product Details

Though the world has recently been described as "flat," we contend that it is also "lumpy." Some managerial practices may be universal (i.e., applicable across all cultures), while others may have to be customized for location. In this technical note, we discuss the application of kaizen principles across cultures. When managers analyze kaizen with cultural values in mind, they may find the key to its practical success, and where relevant values or predispositions do not come naturally, adjustments may benefit from a pragmatism based on cultural fluency.