Business Case Studies & Business Publications

Flying Light: British Airways Flight 268...

Freeman, R. Edward...

Case

Flying Light: British Airways Flight 268 (B)

Freeman, R. Edward; Mead, Jenny

E-0295 | Published January 8, 2006 | 2 pages Case

Collection: Darden School of Business

Product Details

Despite the incident at takeoff, the British Airways pilots, after discussion with the airline engineers at Heathrow Airport in London, decided to continue the flight uninterrupted. Although the plane landed safely in England, the decision to continue flying set off a hailstorm of criticism and sparked tension between the U.S. Federal Aviation Administration and the CAA, the British equivalent. This case discusses the fallout from the incident, and the ramifications of the decision that was made. See also the A case, UVA-E-0294.