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Flipkart: Customer Analytics

Naughton, James

Case

Flipkart: Customer Analytics

Naughton, James

C-2499 | Published March 25, 2025 | 2 Pages Case

Collection: Darden School of Business

Product Details

Flipkart is a large online retail platform operating in India. It seeks to use its promotional dollars more effectively by leveraging information generated by the data it collects on consumer purchases. At the University of Virginia Darden School of Business, this field-based case is taught in the required Marketing course. The case set includes a student spreadsheet and an instructor PowerPoint.

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