Federal Express
Landel, Robert D.,...
Federal Express
Landel, Robert D.; Horniman, Alexander B.; Cook, Halsey M.
OM-0721 | Published June 23, 1992 | 19 pages Case
Collection: Darden School of Business
Product Details
This case provides an opportunity for students to assess a management system that focuses on the quality of employee involvement, customer service, and continuous improvement in a restaurant setting. A teaching note (OM-0721TN) is available.
0
Products to Upsell
Chains
Larson, Andrea
Terminal Values, Multiples, and Competit...
Harris, Robert S.
Leading with Vulnerability
Belmi, Peter; Thom...
Accounting for Owners’ Equity
Lynch, Luann J.; B...
Share Repurchases
Loutskina, Elena
Finance People
Schill, Michael J.
Ought to "Can": Questions for an Entrepr...
Sarasvathy, Saras ...
Jonathan Virginia, Inc.
Hess, Edward D.