Business Case Studies & Business Publications

Expressing Emotion in Interpersonal Inte...

Davidson, Martin N...

Technical Note

Expressing Emotion in Interpersonal Interactions

Davidson, Martin N.

OB-0754 | Published March 4, 2001 | 5 pages Technical Note

Collection: Darden School of Business

Product Details

This note outlines a set of behavioral techniques for expressing emotion effectively in interpersonal interactions. The skillful expression of emotion holds a number of benefits in interpersonal interactions. The note begins with the premise that emotions are always present in every interaction, no matter the topic or the participants. Expressing those emotions, instead of merely suppressing them, by using the techniques described in the note leads to greater effectiveness in interpersonal interactions.